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Ideal Pet Products / EYENIMAL / Num'axes Support

Refunds and returns

Need information on refunds and returns? Start here.

Looking for replacement parts?

R.O.V.E.R. can help you find the right replacement part. Start here.

Shipping

Items with free shipping are processed within 2-3 business days. Replacement parts ship within 5 business days.

Regular hours

Monday through Friday 8:00 AM to 4:30 PM (Pacific)
Closed: Saturday, Sunday, and Holidays

 

 

Got questions? We’re here to help.

1-800-378-4385

Complete the form below or email: help@idealpetproducts.com