Ideal Pet Products / EYENIMAL / Num'axes Support
Refunds and returns
Need information on refunds and returns? Start here.
Looking for replacement parts?
R.O.V.E.R. can help you find the right replacement part. Start here.
Shipping
Items with free shipping are processed within 2-3 business days. Replacement parts ship within 5 business days.
Regular hours
Monday through Friday 8:00 AM to 4:30 PM (Pacific)
Closed: Saturday, Sunday, and Holidays
Got questions? We’re here to help.
Complete the form below or email: help@idealpetproducts.com