FLAP Has Rectangular Logo With Smooth Metal Bar On Vinyl Flap/Aluminum Frame.
To determine the correct size door, simply measure the width (A) and height (B) of your pet.
(A) Measure the widest point of your pet's shoulder.
(B) Measure from the top of your pet's back (just behind their head) to the bottom of chest.
Pet door models have different size openings. Just make sure your new pet door's opening is both wider and taller than your pet's measurements to ensure they can comfortably pass through.
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Received wrong old flap
I purchased this to replace my existing flap and was ready to install when I noticed the flap dis not have the 4 holes needed for the screws to go through. I was confident I had the right item and threw out all of the packaging. I have the flap, instructions and screws and would like to return for the correct one. Please call us toll free at 1-800-378-4385 and allow us to resolve the problem.
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Still in Stock!
This is the third door I've needed to replace in about 11 yrs. and you still have them in stock. Wonderful!! I am always pleasantly surprised to see you still have them because the frame is so durable it will last forever. Thanks for a great product and wonderful service.
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perfect fit
Always nice to get a replacement part that fits perfectly, easy to find, comes quickly and is priced well.
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Easy replacement dog door flap
Easy to install, thanks again